Health, Safety & Community Wellbeing
Caring for our campus. Contributing to a healthier, safer Kuwait.
At Australian University, health, safety and wellbeing are part of how we care for people. We combine accessible campus support with prevention, education and community outreach, helping people build the knowledge and confidence to protect themselves and others.
- Building 2
- hshelpdesk@au.edu.kw
- AU Clinic: Ext. 6400 | 96600310
- Emergency: 112 (from a mobile phone)
Who Are We?
The Health & Safety Department supports AU students, staff and visitors through three interconnected pillars: Health, Safety and Community Wellbeing.
Our work brings together on-campus medical support, risk management, emergency preparedness and professional counseling for students and staff. Beyond campus, we share our expertise through awareness sessions, community initiatives and health and safety support for organizations across Kuwait.
By connecting education with practical action, we promote safer environments, healthier choices and a culture of care.
Our Mission & Goals
To advance health, safety and wellbeing through accessible support, proactive prevention, practical education and meaningful partnerships within AU and the wider Kuwait community.
Protect People
Identify hazards, manage risks and support safe learning and working environments.
Build Preparedness
Strengthen awareness and confidence in responding to emergencies.
Support Wellbeing
Provide access to medical assistance and professional emotional wellbeing support for the AU community.
Share Knowledge
Extend health and safety education to schools, universities and organizations across Kuwait.
Inspire Participation
Engage students and staff in initiatives that connect learning with community service.
Drive Improvement
Use inspections, incident findings and feedback to strengthen our practices.
Our Three Pillars
Health
On-campus medical support, first aid, emergency response and health awareness.
Safety
Incident prevention, risk assessment, hazard management and emergency preparedness.
Community Wellbeing
Professional counseling for AU students and staff, emotional wellbeing education and supportive community initiatives.
What Makes Our Approach Work
- Care supported by expertise. Our team works with licensed medical and counseling professionals to provide coordinated support.
- Prevention built into everyday practice. Inspections, risk assessments, clear procedures and incident follow-up help us address concerns and strengthen campus safety.
- Education that leads to action. Awareness sessions, practical activities and emergency drills help people turn knowledge into confident decisions.
- Students as contributors. We connect health and safety initiatives with learning, volunteering and campus participation, giving students opportunities to develop skills while serving others.
- Partnerships that extend our reach. Collaboration with educators, healthcare providers, safety professionals and community organizations helps us share knowledge beyond campus.
Beyond Campus: Supporting Kuwait
Our commitment extends to the communities and workplaces around us. Through outreach, awareness activities, and collaboration, we contribute to a healthier and safer Kuwait. Our community engagement includes:
Awareness Sessions for External Organizations
Sharing practical knowledge about health, safety, prevention, and positive safety culture.
Educational Outreach
Engaging schools and universities in conversations about healthy habits and personal responsibility.
Health Campaigns and Events
Bringing people together through Health Days, blood donation drives, and targeted awareness initiatives.
Professional Collaboration
Working with healthcare and safety organizations to strengthen understanding of emergency response and prevention.
Our outreach has included sharing health and safety knowledge with students at Kuwait University and delivering smoking awareness activities involving local schools.
Corporate & Institutional Collaboration
Practical Expertise for Safer Workplaces
We work with corporate and institutional partners in Kuwait to support greater health and safety awareness and a proactive approach to risk.
| Area of Support | Purpose |
|---|---|
| Health and safety awareness sessions | Help employees understand hazards, responsibilities and safer working practices. |
| Risk analysis and assessment | Identify potential hazards, evaluate risks and recommend practical control measures. |
| Safety culture awareness | Encourage participation, reporting and shared responsibility for prevention. |
Whether your organization is planning an awareness session or seeking support with risk analysis, we welcome the opportunity to discuss your needs.
For corporate enquiries, outreach requests and collaboration opportunities, contact hshelpdesk@au.edu.kw.
Awards & Recognition
Recognition for Community Impact
AU’s health and safety initiatives have received external recognition for promoting healthier lifestyles and engaging people in practical awareness activities.
KOC CEO HSSE Award — 2017
The Health Day initiative received the Kuwait Oil Company (KOC) CEO Health, Safety, Security and Environment (HSSE) Award in 2017, when the institution was known as the Australian College of Kuwait.
Healthy Living Committee
Our Healthy Living Committee, established in 2014, has also received recognition and awards for initiatives promoting health, safety and wellbeing.
These achievements reflect the contribution of staff, students and partners who bring our community initiatives to life.
AU Clinic — Care Close to You
The AU Clinic provides accessible medical support for the campus community, from first aid and health guidance to medical assessment and emergency response.
Staffed by licensed nurses, the Clinic has separate treatment rooms for female and male patients. Medical standby arrangements for university events outside regular operating hours may be coordinated in advance.
Clinic Services
- First aid treatment
- Medical assessment
- Emergency response
- Health guidance
First Aid & Campus Emergency Resources
| Resource | Provision |
|---|---|
| First aid kits | Available on every floor of every building |
| First aid supplies | Inspected and replenished monthly |
| Wheelchairs | Available in corridors, workshops and laboratories |
| Emergency phones | Located throughout campus |
| Emergency contact information | Displayed in classrooms, corridors, workshops and laboratories |
| Medical golf cart | Dedicated transport to support emergency response between buildings |
For a life-threatening emergency, call 112 immediately from a mobile phone while someone alerts the AU Clinic. If the Clinic is unavailable during an emergency, call 112.
112 cannot be reached through campus emergency phones or university landlines. Use a mobile phone.
Building a Culture of Prevention
We support safer learning and working environments through planning, monitoring, education and continuous improvement. Our campus safety services include:
- Safety inspections: Identifying hazards and coordinating corrective actions.
- Incident and hazard management: Supporting reporting, investigation and follow-up.
- Emergency Response Planning (ERP): Developing and reviewing arrangements for campus emergencies.
- Emergency drills and evacuation preparedness: Helping the community understand emergency procedures.
- Event and function safety monitoring: Supporting safe planning and delivery of campus activities.
- Food safety inspections: Monitoring hygiene and food safety concerns.
- Laboratory and workshop safety support: Helping departments manage risks during practical activities.
Students and staff can contact hshelpdesk@au.edu.kw for safety concerns or reporting assistance. Campus event organizers can also contact the team to discuss safety planning and medical standby requirements.
For urgent medical assistance, contact the AU Clinic on extension 6400 or mobile 96600310.
Supporting the Person Behind Every Achievement
A healthy university community supports both physical and emotional wellbeing. Our Community Wellbeing pillar helps AU students and staff access professional support, develop coping skills and feel more connected.
Professional counseling is available to AU students, faculty and staff, provided by licensed external professionals.
| Service Detail | Information |
|---|---|
| Eligibility | AU students, faculty and staff. |
| Session allowance | Up to five counseling sessions per individual, per semester. |
| Location | Dedicated counseling room at the AU Clinic, Building 2, Ground Floor. |
| Booking | Campus Counseling through AU portal Quick Links or the counseling booking QR code. |
| Appointment availability | Current appointment dates and times are displayed in the booking system. |
| Enquiries and cancellations | 98868795 — call or WhatsApp |
Beyond individual counseling, we promote emotional wellbeing through awareness campaigns, workshops and classroom visits encouraging open conversations, connection and timely support.
Your wellbeing matters and reaching out is a positive step.
Our Team & Service Partners
Our Health & Safety team brings together campus experience and collaboration with licensed medical and counseling professionals.
| Name | Role |
|---|---|
| Abdulmohsen Alrifai | HSS Senior Manager |
| Mariam Al-Maraghi | Health & Safety Manager |
| Kiran Karthikeyan | Senior Health & Safety Officer |
Connect With Us
For health and safety enquiries, community outreach, corporate awareness sessions or risk analysis support, contact our team.
| Contact | Details |
|---|---|
| General enquiries and collaboration | hshelpdesk@au.edu.kw |
| Mariam Al-Maraghi — Health & Safety Manager | Extension 6220 · mobile 98856076 |
| Kiran Karthikeyan — Senior Health & Safety Officer | Extension 6226 · mobile 96960486 |
| AU Clinic — medical assistance | Extension 6400 · mobile 96600310 |
| Counseling enquiries and cancellations | 98868795 — call or WhatsApp |
Together, we can make care, prevention and wellbeing part of everyday life — on campus and across Kuwait.